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NSW Government Data Strategy

This sets a collaborative, coordinated, consistent and safe approach to using and sharing data and insights across government to inform decisions and actions to achieve the best possible outcomes for the people and businesses of NSW.

Minister's Foreword example

As technology continues to shape our lives, the NSW Government is committed to using digital in a safe, secure and accessible way to support the people of NSW. From transforming service delivery experiences for our customers, better connecting our regional and rural areas, and delivering digital solutions to enhance the work of our frontline staff – technology used in the right way can improve the way we live, work and do business.

The new NSW Digital Strategy is underpinned by five missions for digital transformation across the NSW Government, each dedicated to delivering accessible, inclusive, secure and integrated digital services that every person in NSW will be able to access and benefit from.  The strategy reflects my priority for the NSW public sector to harness the power of digital to make it easier for people to engage and transact with government – regardless of their age, ability, background or circumstance.

Through our key missions of accessibility, productivity, trust, resilience and skills, the NSW Digital Strategy sets the direction for how we deliver world-class digital services that strengthen our communities and support the State’s economic growth.

While there are significant opportunities presented by digital technologies, there are also risks, so the need to get it right is more important than ever. The NSW Digital Strategy lays the foundations for NSW to be a world-leading digital government while prioritising people at the heart of everything we do.

The Hon Jihad Dib MP, Minister for Customer Service and Digital Government

The Hon Jihad Dib MP
Minister for Customer Service and Digital Government 
Minister for Emergency Services 
Minister for Youth Justice 
Member for Bankstown

Explore the strategy

Mother carrying child on her back, both laughing and smiling

Make digital services accessible, inclusive and connected for everyone in NSW.

Female nurse pushing elderly woman in wheelchair

Use digital to improve service delivery, support the local economy and drive productivity.

Father helping son ride a bicyle, on a path next to a river

Underpin trust in government through reliable, stable digital services and sustainable Digital Infrastructure.

Teacher helping young student in a classroom

Keep NSW safe and resilient during emergencies online and in-person.

Father and daughter embracing while looking at camera and smiling

Uplift digital capability in the public sector workforce.

Outlines how the NSW Digital Strategy supports the NSW Government priorities.

Explore commitments used to track and measure the digital transformation of the NSW Government.

Explore examples of digital transformation initiatives and projects across the NSW Government.

See how we plan to keep our strategy up to date and measure progress of digital in the NSW Government.

Share your feedback

We will be reviewing and updating the NSW Government Data Strategy every year.

If you have any questions, or any feedback or case studies you would like to share with us, please reach out via the button below

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NSW Data Strategy